What you can't see, you can't improve.
We interview your teams, document how the work gets done, improve it, and build compliance in from day one.
The work that carries your company is written down nowhere.
Processes live in heads. Ownership is implicit. Decisions can't be reconstructed. Until that changes, you can't scale, can't certify, can't hand off cleanly.
We start where the real work happens.
Shadow days in Finance, Ops, Sales, Support. No meeting-room interviews, no assumptions from org charts. What you see at the end describes how your company actually runs, not how it should.
With your team, not behind closed doors.
We facilitate. Your team writes, decides, signs off. At the end of an engagement the work is readable, owned, and yours, no consultant artefacts, no knowledge dependency, no "we'll be back next quarter".
We show our work.
Frameworks, sample deliverables, methodology, publicly readable before you book a call. You see what you get, how it's structured, and where it can fail, before we talk scope.
Three ways to work with us.
Business Process Transformation in five tiers, plus two long-term extensions: Fractional CxO (CFO · CIO · COO) for interim C-suite leadership, and EQUIP as the productised shelf for your team.
QUALIFY
We map how your organisation actually works: friction points, wait times, and what needs fixing.
- Process maps (up to 6 core processes)
- Friction analysis with prioritised levers
- Tribal-knowledge register
- Readiness score
TRANSFORM
We help your teams improve how work flows through your company: removing delays, clarifying who does what, and documenting it along the way.
- Target processes with handoffs and SLAs
- RACI matrix per core activity
- Handoff kit for new hires
- 30/60/90-day handover plan
SPECIALISE
We embed compliance into your processes and create the documentation your auditors expect.
- Compliance by Design (ISO, NIS2, DORA, SOC 2)
- Tool-implementation readiness
- AI Governance Readiness (EU AI Act)
- CSRD & ESG reporting readiness
SCALE
Operational maturity for scaling companies. Productised frame, four life-cycle moments.
- Foundation · base before the panic
- Remediation · close compliance debt
- Integration, one model from two (Post-M&A)
- Exit · diligence-ready
SUSTAIN
We help you keep momentum: monthly reviews of how work runs, and compliance kept current.
- Operating Model SUSTAIN, catch drift early
- Compliance SUSTAIN · audit-readiness subscription
- Quarterly reports & annual audit-readiness pack
- For existing and new clients
Fractional CxO
The thinking of a C-suite executive, backed by a delivery team. Five anchor roles (CFO · CIO · COO · CMO · CHRO/CPO), two engagement tiers (Advisory 1–4 d/mo or Embedded 5–10 d/mo). Plus a standalone regulatory specialty cluster: Fractional CISO, NIS2 Named Person, Externer DPO, and Fractional AI Officer (preview).
Templates & Training · Pre-launch
Twelve packs across HR, Finance, IT, Compliance, and other core functions. Each released quarterly as it's ready. Licensed once for your whole organisation.
See what the deliverables look like.
Browse samples from each tier.
Process maps
Current state: inquiry → archive · with friction points
Tribal register
~60 implicit rules, workarounds, exceptions
Readiness score
Maturity across 5 dimensions, 0–100
Target process
SLAs per handoff · 100% owners defined
RACI matrix
Role × task, down to activity level
Handoff kit
Written for new hires · MD + Loom
ISO 27001 mapping
Annex A · 93 controls · evidence 1:1 linked
NIS2 evidence pack
Art. 21–23 · audit-ready for the first visit
AI register
EU AI Act Art. 6/9 · classification & controls
Diligence pack
Exit-ready: processes, controls, KPIs · defensible
Integration playbook
Post-M&A · one model from two
Remediation plan
Close compliance debt in 90 days
