The people who do the work.
No pitch-trojans. No senior partner until the contract, juniors thereafter. You always know who’s doing the work and who’s accountable for it.
Seniors only.
The bar shows how much time each person actually spends with you, not what was promised in the pitch.
Thirty years in management and IT leadership across consulting, cruise and hospitality, and SME operations — including a decade working at sea and executive IT-director roles in organisations where a botched process handoff stops delivery. Alexandre has led ERP rollouts, carve-outs and compliance programmes, turning knowledge that lived in one person’s head into processes teams can own and keep. He specialises in workshop facilitation, stakeholder management and process transformation — a facilitator, not a presentation machine. Based in Basel. Engagements run in English and German.
- Stakeholder management
- Workshop facilitation
- Strategic decisions
Twenty years leading procurement and operational transformation across telecom, financial services and industrial sectors, with hands-on experience spanning Europe, the US and emerging markets. Ricardo has delivered sustained double-digit cost savings through governance redesign, structured sourcing and P2P architecture — bringing the same rigour and methodology to organisations of any size. Ricardo holds an MBA and a degree in Industrial Engineering and Management, and specialises in AI-driven process automation and executive stakeholder alignment. Based in Lisbon. Engagements run in Portuguese, English and Spanish.
- Governance redesign
- P2P architecture
- Executive stakeholder alignment
If we extend the team, we say so.
For QUALIFY or portfolio work we partner with a vetted network of associates. Transparency is non-negotiable: you know upfront who’s involved.
Associates are named, their roles clearly defined (mapping, documentation, analysis). Our lead consultant supervises, reviews, and is accountable for delivery quality. You approve every deliverable.
The model keeps cost honest and quality at principal level. And it’s transparent: no hidden sub-contractors on the invoice.
What it means when we work with you.
Customer-centred over billable hours.
If two weeks of QUALIFY is enough, not three, we say so. If you’re not ready for TRANSFORM, we say that too, and what to do instead.
Independence over dependency.
The goal isn’t that you need us. The goal is that you stop needing us. Every engagement ends with a handoff kit and a 30/60/90 plan.
Quality over speed.
We don’t do two-week ERP consulting because your vendor set a deadline. We do it right, documented, owned, working.
Ready to meet the team?
30 minutes. You’ll talk to the lead consultant directly. No hand-off to an account manager.